000033926 - ITIM 5.1 AFX test connector settings fail with 'Connection error: zip file closed' in RSA Identity Governance & Lifecycle

Document created by RSA Customer Support Employee on Sep 20, 2016Last modified by RSA Customer Support on Oct 31, 2019
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Article Number000033926
Applies ToRSA Product Set: Identity Governance & Lifecyle 
RSA Version/Condition: 7.0.0, 7.0.1
IssueThe ITIM Web Service based AFX test connector settings button in RSA Identity Governance & Lifecycle reports the following error in the user interface (AFX > Connectors > {connector-name} > Test Connector Settings):
 
   
     Connection error: zip file closed    
    

java.lang.IllegalStateException: zip file closed
at java.util.zip.ZipFile.ensureOpen(ZipFile.java:634)
at java.util.zip.ZipFile.getEntry(ZipFile.java:305)
at java.util.jar.JarFile.getEntry(JarFile.java:227)
at java.util.jar.JarFile.getJarEntry(JarFile.java:210)
at sun.misc.URLClassPath$JarLoader.getResource(URLClassPath.java:840)
at sun.misc.URLClassPath$JarLoader.findResource(URLClassPath.java:818)
at sun.misc.URLClassPath.findResource(URLClassPath.java:176)
at java.net.URLClassLoader$2.run(URLClassLoader.java:551)
at java.net.URLClassLoader$2.run(URLClassLoader.java:549)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findResource(URLClassLoader.java:548)
at java.lang.ClassLoader.getResource(ClassLoader.java:1147)
at org.mule.module.launcher.MuleApplicationClassLoader.getResource(MuleApplicationClassLoader.java:140)
at org.apache.commons.discovery.jdk.JDK12Hooks.getResources(JDK12Hooks.java:141)

 

    
   

Notes: 

   
        
  • In 7.0.0 the ITIM Web Service based connector is called IBM Tivoli Identity Manager 5.1.
  •     
  • Starting in 7.0.1 through 7.1.1 the ITIM Web Service based connector is called ITIM 5.1.
  •    

This error occurs in multiple scenarios. Basically it does not work in any scenario.
   
        
  • When a test connection is performed while creating a new connector.
  •     
  • When a test connection is performed after creating the connector.
  •     
  • If an existing connector is edited.
  •    
CauseThe zip file closed error is a known limitation documented in the RSA Identity Governance and Lifecycle - IBM Tivoli Identity Manager WebService Connector Datasheet.
ResolutionThere is no resolution at this time. Please see the workaround section.
WorkaroundTo workaround this issue, restart the AFX Server and do not use the Test Connector Settings button. As the afx user, execute afx restart.

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