000033927 - The Archer Account Data Collector (ADC) in RSA Identity Governance and Lifecyle does not collect more than one phone number when there are multiple phone number entries

Document created by RSA Customer Support Employee on Sep 20, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000033927
Applies ToRSA Product Set: RSA Identity Governance and Lifecyle (RSA G&L)
RSA Version/Condition: 7.0.1
IssueThe Archer Account Data Collector (ADC) in RSA Identity Governance and Lifecyle (RSA G&L) does not collect more than one phone number when there are multiple phone number entries.
CauseThis occurs when there are multiple phone entries for a collected account.
ResolutionThis issue is being investigated by the Engineering team in order to provide a permanent resolution in a future release.

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