000034033 - RSA Identity Governance and Lifecycle workflow error "The workflow count of 15 exceeds the maximum limit of 10 for job"

Document created by RSA Customer Support Employee on Sep 21, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034033
Applies ToRSA Product Set: Identity Management and Governance
RSA Version/Condition: 7.0
Product Name: RSA Identity Governance and Lifecycle
 
Issue

In a Workflow node the Resources tab is used to select a group of resources (approvers).
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If the list of resources exceeds 10 the workflow will fail when it is executed with the error 


"The workflow count of 15 exceeds the maximum limit of 10 for job".

 


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The following error is logged in the ../aveksa.ear/aveksa.war/log/WorkPoint.log:


2016-09-16 12:54:36,318 [Worker_jobq#JobQ1#WPDS_176] 
ERROR com.workpoint.server.pojo.GenericServerBean  - WorkflowException occurred:
The work item count of 11 exceeds the maximum limit of 10 for job 887774:WPDS
node 4079045:WPDS.
CauseThis is a known issue in the following patches of RSA Identity Governance and Lifecycle.
  • RSA Identity Governance and Lifecycle 6.8.1 P24
  • RSA Identity Governance and Lifecycle 6.9.1 P14
  • RSA Identity Governance and Lifecycle 7.0.0 P02
  • RSA Identity Governance and Lifecycle 7.0.1 GA
ResolutionThis issue has been resolved in the following patches of RSA Identity Governance and Lifecycle.
  • RSA Identity Governance and Lifecycle 6.8.1 P25
  • RSA Identity Governance and Lifecycle 6.9.1 P17
  • RSA Identity Governance and Lifecycle 7.0.0 P05
  • RSA Identity Governance and Lifecycle 7.0.1 P01

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