RSA announces End of Life (EOL) dates for RSA BSAFE

Document created by RSA Link Team Employee on Sep 26, 2016Last modified by RSA Link Team Employee on Sep 26, 2016
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Originally published on November 25, 2016

 

Summary:

RSA would like to inform customers that RSA BSAFE solutions have entered the End of Life phase of the Product Lifecycle. RSA will no longer develop new features, functionality for, or versions of RSA BSAFE toolkits.


Existing RSA BSAFE customers may obtain additional licenses or expand existing deployments until December 31, 2015.


RSA BSAFE software will reach its End of Primary Support (EOPS) on January 31, 2017. Primary Support is designed to provide hot fixes for product defects and security vulnerabilities.

 

RSA BSAFE software will reach its End of Extended Support (EOXS) on January 31, 2019. In the first year of extended support, customers receive benefits provided by their previous support agreement for all Severity 1 cases, including hot fixes to product defects if necessary. For cases of other severity levels, customers receive commercial reasonable support efforts but no hot fixes. In the second year of extended support, customers will receive technical support assistance as well as workarounds to product defects for Severity 1 cases. Hot fixes are not included.

 

Affected Products:

RSA BSAFE – ALL VERSIONS AND PATCHES

 

Recommendation:

RSA recommends that customers consider whether existing deployments may need to be expanded prior to the deadline on December 31, 2015.


RSA recommends that customers engage with their account manager or RSA Customer Support about Extended Support options.


Customers seeking alternative products or migration options may wish to consider the following:  RSA BSAFE Alternative Product Options 

 

Getting Support and Service:

For customers with current maintenance contracts, contact RSA Customer Support with any additional questions regarding this advisory.

 

For additional documentation, downloads, and more, visit the RSA BSAFE page on RSA Link.

 

EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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