RSA announces End of Life (EOL) dates for RSA Data Protection Manager (DPM)

Document created by RSA Link Team Employee on Sep 26, 2016
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Originally published on November 1, 2015

 

Summary:

RSA would like to inform customers that RSA Data Protection Manager has entered the End of Life phase of its Product Lifecycle. RSA will no longer develop new features, functionality for, or versions of RSA DPM.


Existing RSA DPM customers may obtain additional licenses or expand existing deployments until December 31, 2015.


RSA DPM will reach its End of Primary Support (EOPS) on September 30, 2017. Primary Support is designed to provide hot fixes for product defects and security vulnerabilities.


RSA DPM will reach its End of Extended Support (EOXS) on September 30, 2019. In the first year of extended support, customers receive benefits provided by their previous support agreement for all Severity 1 cases, including hot fixes to product defects if necessary. For cases of other severity levels, customers receive commercial reasonable support efforts but no hot fixes. In the second year of extended support, customers will receive technical support assistance as well as workarounds to product defects for Severity 1 cases. Hot fixes are not included.

 

For additional documentation, downloads, and more, visit the RSA Data Protection Manager page on RSA Link.

 

EOPS Policy:

RSA has a defined End of Primary Support policy associated with all major versions. Please refer to the Product Version Life Cycle for additional details.

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