Article Content
Article Number | 000034128 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer Platform: Windows |
Issue |
<Message>The remote server returned an error: (500) Internal Server Error.</Message> <Description>The validation message not found. The message key is WebApi:WebApiRemoteServerError</Description> <Message>Unable to login with specified credentials</Message>
<E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> <ApplicationData> <TraceData> <DataItem> <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord"> <TraceIdentifier>Archer.NET</TraceIdentifier> <Description>The remote server returned an error: (500) Internal Server Error.</Description> <AppDomain>Archer.Offline.Tools.Controller.exe</AppDomain> <Exception> <ExceptionType>System.Net.WebException, System, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType> <Message>The remote server returned an error: (500) Internal Server Error.</Message> <Source>System</Source> <StackTrace> at System.Net.WebClient.UploadDataInternal(Uri address, String method, Byte[] data, WebRequest& request) at System.Net.WebClient.UploadString(Uri address, String method, String data) at Archer.Offline.WebApi.OfflineSyncController.<>c__DisplayClass2.<BuildOfflineSyncDownload>b__1() at Archer.Offline.WebApi.ApiUtility.ExecuteApiMethod[T](Func`1 method) </StackTrace> </Exception> </TraceRecord> </DataItem> </TraceData> </ApplicationData> </E2ETraceEvent> <E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> <ApplicationData> <TraceData> <DataItem> <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord"> <TraceIdentifier>Archer.NET</TraceIdentifier> <Description>The validation message not found. The message key is WebApi:WebApiRemoteServerError</Description> <AppDomain>Archer.Offline.Tools.Controller.exe</AppDomain> </TraceRecord> </DataItem> </TraceData> </ApplicationData> </E2ETraceEvent> <E2ETraceEvent xmlns="http://schemas.microsoft.com/2004/06/E2ETraceEvent"> <ApplicationData> <TraceData> <DataItem> <TraceRecord Severity="Error" xmlns="http://schemas.microsoft.com/2004/10/E2ETraceEvent/TraceRecord"> <TraceIdentifier>Archer.NET</TraceIdentifier> <Description>Unable to login with specified credentials</Description> <AppDomain>Archer.Offline.Tools.Controller.exe</AppDomain> <Exception> <ExceptionType>System.Exception, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089</ExceptionType> <Message>Unable to login with specified credentials</Message> <Source>ArcherTech.Utility</Source> <StackTrace> at ArcherTech.Utility.AccessControl.SessionContextAdministrator.CreateSession(String instanceName, String userName, String password, String userDomain) at ArcherTech.Utility.AccessControl.SessionContextAdministrator.GetSessionContext(String instanceName, String userName, GetPassword getPasswordDelegate, String userDomain) at Archer.Offline.Kernel.Managers.SecurityManager.GetOfflineServiceAccountSession()</StackTrace> </Exception> </TraceRecord> </DataItem> </TraceData> </ApplicationData> </E2ETraceEvent> |
Cause | The errors occur when
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Workaround | To resolve this error, do the following on each web server:
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