000034109 - How to change connection timeout for collectors in Data Access Governance (DAG) StealthAudit 6.3 for RSA Via Lifecycle and Governance

Document created by RSA Customer Support Employee on Oct 4, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034109
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0
Product Name: DAG StealthAudit
 
IssueHow do you increase the timeout value for the StealthAudit scan?
ResolutionThe SteatlthAudit configuration setting PINGTIMEOUT may be increased to increase the timeout value.  To change the value, follow the steps below:
  1. In the StealthAudit console right click on the job and select the Explore Folder option.
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  1. Locate the folder that contains the XML file associated with the job.  The file is located in the job folder, the name of the folder varies with the name of the job.  The format of the name should be JOB_{n}-{Name}_SCAN, for example JOB_1-AD_SCAN.
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  1. Locate the XML configuration file associated with the job.  The name of the file varies with the name of the job.  The format of the name should be JOB_{n}-{Name}_Scan.XML, for example JOB_1-AD_Scan.XML
  2. Right click and select Edit to edit the file.
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  1. In your editor search for PINGTIMEOUT and locate the timeout value for the connection.  The default value is 4 seconds, as shown here.:  
<PINGTIMEOUT>4</PINGTIMEOUT>

  1. Increase the value (in seconds) to the value that you wish for the new timeout.  
  2. Test with higher values for PINGTIMEOUT until you are satisfied with the reliability of the connection. 
  3. Save the file and exit the editor.
  4. Return to the StealthAudit console. Highlight the job and right click on it.
  5. Choose Refresh Tree to have your changes take effect. 
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