|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Product/Service Type: Adaptive Authentication (OnPrem)
Platform (Other): Adaptive Authentication V 6.0 SP 3 P 4 HF 190
|Issue||We have a bug reported on both V6 (and confirmed to exist on V7 for lookup user) where a user using case management/lookup user or case management/research activities clicks on display details and the top row remains the highlighted one rather than the row that was clicked on. Is there a fix for this issue? When using research activities the active row is the one highlighted in V7. Regards,|
In the ViewCase.jsp and ProcessQueue.jsp make the below changes.