RSA NetWitness Logs & Network Introduction to Troubleshooting for Customers

Document created by Elizabeth Maloney Employee on Oct 17, 2016Last modified by Connor Mccarthy on Apr 12, 2018
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This on-demand learning provides an introduction to troubleshooting RSA NetWitness Logs & Network.


This self-paced on-demand learning will improve your understanding of how to troubleshoot RSA NetWitness Logs & Network 10.4. Through a series of interactions and “just-show-me” video demonstrations, this course will answer common questions about troubleshooting RSA’s NetWitness Logs & Network and provide you with the concepts needed to begin troubleshooting on your own. 


The content is specific to NetWitness Logs & Network version 10.4. However, there
is a lot of commonality between versions and some of the things that you learn may be used to troubleshoot older or newer versions of NetWitness Logs & Network. Please keep this in mind as you proceed because there may well be variances based on the version.

RSA Customers


Delivery Type
On-Demand Learning

2.5 hours

Prerequisite Knowledge/Skills
Students should have the following skills or knowledge prior to attending class:

  • Familiarity of a general troubleshooting methodology
  • Basic understanding of networking concepts
  • Familiarity with Linux, Java, scripting, and computer hardware
  • Basic experience with RSA NetWitness Logs & Network


Learning Objectives
Upon successful completion of this course, participants should be able to:

  • Describe NetWitness Logs & Network troubleshooting strategies & basic-practices
  • Identify techniques to troubleshoot several specific NetWitness Logs & Network issues after viewing videos
  • Describe an overall approach to troubleshooting NetWitness Logs & Network
  • Describe general IT troubleshooting, complexity of NetWitness Logs & Network, need to look beyond the UI
  • Describe the NetWitness Logs & Network core components
  • Describe the flow of data throughout an NetWitness Logs & Network environment
  • Describe the life cycle/processing of data
  • Identify the interaction between components
  • Identify common issues with core components


Course Outline

  • Introduction
  • Component Architecture
  • Data Flow
  • Platform Overview
  • Life-Cycle of Data
  • Starting Points: Issues with Components Interacting
  • Assessment
  • Course Evaluation

Register Now



In order to register for a class, you need to first create an EMC account

If you need further assistance, contact us