000034276 - User/Groups and Record Permission Fields With Display Control Dropdown Type Causes Long Record Saves in Archer 5.x

Document created by RSA Customer Support Employee on Oct 31, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000034276
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x
Platform: Windows Server 2008/2012
IssueApplications or Questionnaires that include User/Groups List or Record Permission field types will cause extreme delays in content saves if utilizing the Dropdown Display Control if the system includes a large number of users (e.g. 100,000+).
User-added image
CauseA massive number of users must be processed utilizing this Display Control type.
WorkaroundThe workaround for this issue is to utilize a different Display Control which does not display all users concurrently. The Values Popup type has proven effective in resolving this issue.
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