|Applies To||RSA Product Set: Web Threat Detection|
RSA Product/Service Type: Mitigator
RSA Version/Condition: 5.1
|Issue||Some Issues and Symptoms Seen with Mitigator|
What is the issue/symptoms? During the “gap”, no data comes in and incidents are generated, the system recovers itself after a while.
What is the specific function that you are experiencing a problem with? Txn Listener Bits
What is occurring and what do you expect to occur? System Outage
|Cause||Mitigator may have memory leaks and is being investigated by WTD Engineering.|
|Resolution||RSA WTD Engineering is working on investigating, reproducing, finding the root cause and resolution as of Aug 2016 . |
Version for fix is yet to be determined.
|Workaround||Separate Mitigator from other components on its own system.|
|Notes||This is a very high priority issue for Engineering as of Aug 2016.|