000034336 - Appearance Logos do not load in RSA Archer

Document created by RSA Customer Support Employee on Nov 7, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034336
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: 6.x, 5.x
 
IssueAppearance Logos do not load in RSA Archer.
ResolutionThere must be a folder in C:\inetpub\wwwroot\RSAarcher\company_files\ that matches the instance id, usually 50000 and a graphics and icons folder that can be copied from the default folder in the same company_files subfolder. Permission on the folder must be Modify with the IIS_IUSER account.
 

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