000034349 - Error opening Monitoring Console Plugin in RSA Archer Control Panel: An error occurred loading the plugin. See the Output window for more information.

Document created by RSA Customer Support Employee on Nov 9, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034349
Applies ToRSA Product Set: Archer eGRC
RSA Version/Condition: 5.5.4 and higher
O/S Version: Server 2012/2012 R2
IssueMonitoring Console Plugin within Archer Control Panel returns error upon opening.
An error occurred loading the plugin. See the Output window for more information.

User-added image


Information from Output window:


ArcherTech.ControlPanel Error: 0 : System.ComponentModel.Composition.CompositionException, System.ComponentModel.Composition, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
The composition produced a single composition error. The root cause is provided below. Review the CompositionException.Errors property for more detailed information.
1) 'ArcherTech.ControlPanel.Plugins.MonitoringConsole.Properties.Resources.ClearAll' StaticExtension value cannot be resolved to an enumeration, static field, or static property.
Resulting in: Provide value on 'System.Windows.Markup.StaticExtension' threw an exception.
Resulting in: An exception occurred while trying to create an instance of type 'ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin'.
Resulting in: Cannot activate part 'ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin'.
Element: ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin --> ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin --> DirectoryCatalog (Path="C:\Program Files\RSA Archer\Archer Control Panel\Plugins")
Resulting in: Cannot get export 'ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin (ContractName="ArcherTech.ControlPanel.Common.IPlugin")' from part 'ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin'.
Element: ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin (ContractName="ArcherTech.ControlPanel.Common.IPlugin") --> ArcherTech.ControlPanel.Plugins.MonitoringConsole.MonitoringConsolePlugin --> DirectoryCatalog (Path="C:\Program Files\RSA Archer\Archer Control Panel\Plugins")
System.ComponentModel.Composition at System.ComponentModel.Composition.Hosting.CompositionServices.GetExportedValueFromComposedPart(ImportEngine engine, ComposablePart part, ExportDefinition definition)
at System.ComponentModel.Composition.Hosting.CatalogExportProvider.GetExportedValue(CatalogPart part, ExportDefinition export, Boolean isSharedPart)
at System.ComponentModel.Composition.Primitives.Export.get_Value()
at System.ComponentModel.Composition.ExportServices.GetCastedExportedValue[T](Export export)
at System.Lazy`1.CreateValue()
at System.Lazy`1.LazyInitValue()
at ArcherTech.ControlPanel.Host.CreatePlugin(Lazy`2 lazyPlugin, Boolean checkConfigServiceConnection)

 
CauseThis is a known defect. For 5.5.4, the defect was logged as ARCHER-23025. For 6.1, it was logged as ARCHER-24093.
ResolutionThis issue has been resolved as of Archer Platform version 6.1 P1 (6.1.0.1).
WorkaroundAt present, there is no workaround outside of upgrading the platform.

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