|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle |
RSA Product/Service Type: Software Bundle
RSA Version/Condition: All
|Issue||The installation of RSA Identity Governance & Lifecycle fails and the following errors are logged to the /tmp/aveksa-install.log installation log file:|
This error may occur when checking multiple different Operating System pre-requisites and not just a single pre-requisite.
|Cause||The error message comes from cluvfy, an Oracle utility, and indicates that an attempt was made to install Oracle on an unsupported Operating System. In this case, it was CentOS.|
|Resolution||When installing an RSA-supplied Oracle database on a customer-supplied Operating System (OS) as is the case with the Software Bundle, the database and RSA Identity Governance & Lifecycle application must be installed an a supported OS as documented in the RSA Identity Governance & Lifecycle Platform Datasheet and Support Matrix for the version being installed.|