000032143 - Can the application be upgraded when there are active Reviews in RSA Identity Governance & Lifecycle?

Document created by RSA Customer Support Employee on Nov 10, 2016Last modified by RSA Customer Support on Apr 20, 2020
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Article Number000032143
Applies ToRSA Product Set: RSA Identity Governance & Lifecycle 
RSA Version/Condition: 6.x, 7.0.x, 7.1.x, 7.2.x
IssueCan the RSA Identity Governance & Lifecycle application (and, if required, the Oracle database as in the version 7.0 upgrade) be upgraded if there are active Reviews present?
ResolutionYes it is fine to upgrade RSA Identity Governance & Lifecycle when there are active Reviews present. The RSA Identity Governance & Lifecycle Upgrade and Migration Guide for your version notes that the system should be quiet before you start the upgrade. This means Reviews should not be generating at the time and all users (including reviewers) should be logged out of the application.