000034370 - Negative values shown within the Investigation Module in RSA Security Analytics

Document created by RSA Customer Support Employee on Nov 18, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034370
Applies ToRSA Product Set: NetWitness Logs and Packets, Security Analytics
RSA Product/Service Type: RSA Security Analytics UI (Investigation Module)
RSA Version/Condition: 10.6.x
Platform: CentOS
Platform (Other): Google Chrome
O/S Version: EL6
IssueIn the Investigation Module on the UI, there exists more than one way to quantify the meta key values.
When using the Packet Count quantification method, sometimes the meta key value appears as a negative number, as shown in the screenshot below.
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CauseThis is actually a bug in Google Chrome. At a zoom level of 90%, Google Chrome shows the tilde sign (~) as a hyphen (-). 
As per the below screenshot, 
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WorkaroundUsing a zoom value that is either less/more than 90% will show the correct  sign. 
The screenshots below show more details on how the zoom levels affect the Tilde sign: 
At 80%
User-added image
At 150%
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