|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Manager Bulk Administration
|Issue||When running the Authentication Manager Bulk Administration (AMBA) utility the error is reported in the AMBA log:|
Failure:<date and time> : ................... return: Principal Not found
Despite the error, the user exists in the Authentication Manager Security Console and can be managed.
|Cause||The user's security domain is not the default security domain or the user is not in the default identity source (that is, the internal database) AND the AMBA input command does not explicitly specify the security domain or identity source.|
AMBA will only search for users in the default security domain (i. e., SystemDomain) and in the internal database if no specific domain or identity source is defined in the command input file.
|Resolution||Modify the offending command:|
|Notes||This issue would apply for all user and token related commands.|
If the objects are not in the default security domain or identity source, then the command must explicitly define these parameters.