|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: Authentication Agent for Citrix
RSA Version/Condition: 1.0
|Issue||When using RBA authentication with the RSA Authentication Agent for Citrix StoreFront to authenticate to Citrix StoreFront 3.0 some, but not all, users are seeing the following error:|
Internet Explorer debug shows the following messages:
The attached page targets document mode 7. Some console APIs and features may not be available.
DOM7011: The code on this page disabled back and forward caching.
HTML1203: <Domain> has been configured to run in Compatibility View through Group RSAAuthMgrRbaHelper
|Cause||The Java script is running, but the site *.<domain> is listed in Compatibility View for Internet Explorer.|
Either disable compatibility mode, for this site or all sites, or try to sign into a different account that doesn't have the policy applied that adds *.<domain> to Compatibility View and RSA/RBA/StoreFront DFA all functioned normally.