Sec/User Mgmt: Disable PKI

Document created by RSA Information Design and Development on Nov 23, 2016Last modified by RSA Information Design and Development on Apr 26, 2017
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This topic describes the procedure to disable Public Key Infrastructure (PKI) authentication.

For some reason if you (Security Analytics user or Administrator) are unable to access the Security Analytics UI and would like to revert to user name and password based authentication, you must disable PKI using the command line.

Disable PKI

  1. From the command line, stop the jetty server:
    stop jettysrv
  2. Stop the puppet agent:
    service puppet stop
  3. Edit the /etc/puppet/hieradata/common.yaml file and set  jetty_pki_enabled: false.
  4. Remove the security configuration file.
    rm /var/lib/netwitness/uax/conf/securityConfiguration.cfg
    However, this resets the Security Settings in the Settings tab to default values.
  5. Restart the jetty server:
    start jettysrv
  6. Restart the puppet agent:
    service puppet start 
  7. Reconfigure the Security Settings in the Settings tab. For more information, see the Settings Tab topic in the Hosts and Services Configuration Guides.
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