In the Remediation Task details view you can see the details of the remediation task, modify the remediation task, and view the details of the incident for which it was created.
To access the Remediation Task details view:
In the Security Analytics menu, select Incidents > Remediation.
The Remediation tasks view is displayed.
Double-click one of the remediation tasks.
The Remediation Task details view is displayed.
The following table lists the parameters displayed in the Remediation Task details view.
|Target Queue||Displays the target queue to which the task is assigned.|
|Incident ID||Displays the Incident ID for which the task was created.|
Click the ID to display the details of the Incident.
|Related Remediation Tasks||Displays the related remediation tasks. |
Click the related task to navigate to the related task view.
|Priority||Displays the priority of the task. This is an editable field.|
|Created||Displays details about the date and time when the task was created and by whom was it created.|
|Updated||Displays the date and time when the task was last updated.|
|Type||Displays the type by which the remediation task is categorized. This is an editable field.|
|Assignee||Displays the user to whom the remediation task is assigned to. This is an editable field.|
|Status||Displays the status of the remediation task. This is an editable field.|
This table lists the operations that can be performed in the Remediation Task details view.
|Back to Remediation Tasks||Allows you to navigate back to the Remediation Tasks view.|
|Send to Help Desk||Allows you to push the task to the Helpdesk. This option is visible only when it is configured in integration settings.|
|Send to RSA Archer||Allows you to send the task to RSA Archer Solution. This option is visible only when it is configured in integration settings.|
|Edit||Allows you to modify the task as required.|
You can modify the following parameters: Type, Priority, Assignee, and Status.