Incident Management Config: Services System View

Document created by RSA Information Design and Development Employee on Nov 23, 2016
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In the Services System view, you can view information about the Incident Management service.

Access the View

To access this view:

  1. In the Security Analytics menu, select Administration > Services.
  2. In the Services grid, select an Incident Management service and 105Actions.png > View > System.
    The Services System view for Incident Management is displayed.


Service Information

The System view contains one panel: the Service Information panel. The Service Information panel provides a service summary, which is slightly different than the generic Services System view. This table describes the service information in the panel.

HostnameDisplays the hostname. For example: NWAPPLIANCE2682
Home DirectoryDisplays the location of the Incident Management home directory. For example: /opt/rsa/im
Service IdDisplays the service ID. For example: 


Up TimeDisplays the amount of time that has passed since the host started. For example: 0

5 hours 33 minutes 20 seconds

Process CpuDisplays the percentage of CPU used by the process. For example: 


Process MemoryDisplays the memory used by the process. For example: 

86285 KB (8.37% of 1024 MB)

System CpuDisplays the percentage of CPU used by the system. For example: 2%
System MemoryDisplays the memory used by the system. For example: 

30065 MB (31.05% of 96831 MB)

BuildDisplays the version number of Security Analytics. For example:

Current TimeDisplays the current day of the week, date, and time. For example: 

Thu Jan 14 2016 11:15:23 GMT-0500 (EST)

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