|Applies To||RSA Product Set: Identity Management and Governance|
RSA Product/Service Type: Appliance
RSA Version/Condition: 6.9.1
When running the script to upgrade JDK (path varies depending on where the customer places the kit), as described in the Patch Release PDF document for each patch, the following error is displayed:
node1:/home/oracle/patch18/upgradeJDK $ sh upgradeJDK.sh
|Cause||The shell script might not be up to date to check for the latest OS versions supported.|
One need to thoroughly check a document called
"RSA IDENTITY MANAGEMENT AND GOVERNANCE Platform Support Matrix for Version 6.9.1",
which is also available on RSAlink https://community.rsa.com/docs/DOC-36658
to assure that the version that is run when this error issued, is indeed supported.
|Resolution||If the OS version is supported, one can proceed to amend a shell script that is found in the deploy directory of the upgradeJDK location.|
The location looks similar to this depending on where the upgradeJDK.tar was copied, and we need to edit common.sh in
#### Check OS Release Version
and add, for example , "5.11" to that string.
Save the file and run the upgradeJDK.sh again.