000034429 - Accounts created from Change requests that have not been fully submitted in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Nov 29, 2016•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034429
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
 
IssueWhen an account template is associated to an application and 'Entitlements Require Account' is enabled we see the accounts getting created in UI  for the change requests that are not submitted.
Below is the Account template with pending account parameter.
User-added image
It is associated to an application with "Entitlements Require Account" setting enabled.
User-added image
Create a change requests explicitly to add any entitlement to the users for the application with account template associated. Navigate through all the pages. On the last page of the change request (which has Finish button). Do NOT click finish to submit the change request, instead click cancel.
User-added image
Go back to the application and in the accounts tab you will see the account created.
User-added image

 
ResolutionThis is a bug which is fixed in 7.0.0 P05 and 7.0.1. Deploy the patch or service pack to have this issue fixed.

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