|Applies To||RSA Product Set: Archer|
RSA Version/Condition: All
|Issue||When trying to update a record using Data Import with a Value that exists in the system already, you find that a new Value is created in the Values List instead of using the Value that already exists. This is because the format of the import file is not correct.|
An incorrect example import file could be:
Before Import with incorrect format:
Using this incorrect format will create a new duplicate Value within the Values List field.
|Resolution||The correct format is to use a colon (:) for the nested, or hierarchical, structure of the Values List Value. For example:|