000034430 - User interface files are deleted after restart in RSA Identity Governance and Lifecycle 7.0.0 P04

Document created by RSA Customer Support Employee on Dec 6, 2016Last modified by RSA Customer Support Employee on Apr 22, 2017
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Article Number000034430
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: 7.0.0 P04
 
IssueWhenever we restart the Governance and Lifecycle 7.0.0 P04 application, the user interface files like logo-login, logo-footer, logo-main, etc. are deleted.
  1. Below is the login image uploaded under Admin > User Interface > Files, where the user interface files are listed:
User-added image

  1. Restart the Governance and Lifecycle application:
User-added image

  1. Hover over Admin > User Interface > Files and you can see the files removed after the restart:
User-added image
ResolutionDeploy 7.0.0 P05 to have the issue fixed.
  1. Check to see that the user interface files are shown as uploaded under Admin > User Interface > Files:
User-added image

  1. Restart the application:
User-added image

  1. Hover over Admin > User Interface > Files to see the files are listed there:
User-added image

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