System Event Monitor Messages for the Cloud Authentication Service

Document created by RSA Information Design and Development on Dec 9, 2016Last modified by RSA Information Design and Development on Nov 16, 2018
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System events trigger the following messages to appear in the System Event Monitor.

                                                                                                                                                                                                                                   
Event CodeLevelTypeCategoryDescription
2501noticesystemIdentity Source SyncUser's email changed.
2502noticesystemIdentity Source SyncUsers re-enabled in the Cloud Authentication Service due to changes in the directory server or cloud identity source configuration. (n) users enabled. Users affected include: (users' email addresses).
2503noticesystemIdentity Source SyncUsers disabled in the Cloud Authentication Service due to changed directory server status. (n) users disabled. Users affected include: (users' email addresses).
2504noticesystemIdentity Source SyncUsers disabled in the Cloud Authentication Service – Not found in identity source. (n) users disabled. Users affected include: (users' email addresses).
2505noticesystemIdentity Source Sync Identity source synchronization completed successfully.
2506noticesystemIdentity Source SyncIdentity source synchronization canceled.
2507errorsystemIdentity Source SyncIdentity source synchronization not completed successfully.
2510noticesystemUser ManagementUser removed from Cloud Authentication Service.
20001noticesystemAuthenticationAuthentication method unlocked - Lockout duration expired.
20110noticesystemIdentity RouterIdentity router connected to Cloud Authentication Service.
20111errorsystemIdentity RouterIdentity router disconnected from the Cloud Authentication Service.
20121noticesystemIdentity RouterIdentity router registration with Cloud Authentication Service succeeded.
20122errorsystemIdentity RouterIdentity router registration with Cloud Authentication Service failed - Invalid activation code.
20123error,systemIdentity RouterIdentity router registration with Cloud Authentication Service failed - Internal system error.
20130noticesystemIdentity RouterCloud Authentication Service successfully pushed Authentication Manager configuration to identity router.
20131errorsystemIdentity RouterCloud Authentication Service failed to push Authentication Manager configuration to an identity router - Service to push the configuration not found.
20132errorsystemIdentity RouterCloud Authentication Service failed to push Authentication Manager configuration to an identity router - Cannot connect to an identity router.
20133errorsystemIdentity RouterCloud Authentication Service failed to push Authentication Manager configuration to an identity router - Identity router cannot save configuration.
20140noticesystemIdentity RouterIdentity router successfully retrieved most recent Authentication Manager configuration on startup.
20141errorsystemIdentity RouterIdentity router cannot retrieve most recent Authentication Manager configuration - Identity router cannot save configuration.
20142errorsystemIdentity RouterIdentity router cannot retrieve most recent Authentication Manager configuration from the database.
20143errorsystemIdentity RouterIdentity router cannot retrieve most recent Authentication Manager configuration – Cloud Authentication Service not found.
20144errorsystemIdentity RouterIdentity router cannot retrieve most recent Authentication Manager configuration - Cannot connect to the Cloud Authentication Service.
20150noticesystemIdentity RouterIdentity router successfully connected to Authentication Manager.
20152errorsystemIdentity RouterIdentity router cannot initiate contact with the Authentication Manager server.
20153errorsystemIdentity RouterIdentity router cannot connect to Authentication Manager - Cannot reach the configured Authentication Manager host address.
20154errorsystemIdentity RouterIdentity router cannot connect to Authentication Manager - Configured agent name is not defined in the Authentication Manager deployment.
20155errorsystemIdentity RouterIdentity router cannot connect to Authentication Manager - Unknown error.
22000noticesystemUser ReportUser report request received.
22001noticesystemUser ReportUser report request canceled.

 

 

 

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