000034508 - Rule doesnt kick off after unification using RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Dec 13, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034508
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle
RSA Version/Condition: All
Issue
  • A rule is configured to run after unification, but doesn't kick off when using identity collectors on scheduler.
  • If collectors are run manually, the rule is processed as expected.
CauseIdentity collectors are scheduled to run via scheduler but missing Unification to run after Identity Collectors.  Go to Collector > Scheduling and under Identity Unification note the No for Is Scheduled.
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Resolution
  1. Go to Collector > Scheduling and click Edit on the top.
  2. Change the Unification Schedule by selecting Yes and selecting desired values.
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