000034568 - Groups are unassigned in User Access Review for RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Dec 19, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034568
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version: 6.9.1, 7.0
IssueIn a User Access Review if there are group items to be reviewed, they appear in the Unassigned tab even if you have a valid reviewer assigned to review those items.
  1. User Access review with its contents.
User-added image

  1. Reviewers selected to review the items.
User-added image

  1. You can see the directory has a valid business owner.
User-added image

  1. Review Result shows no items assigned to reviewers.
User-added image

  1. All the items are unassigned.
User-added image
CauseThis is a bug where RSA Identity Governance and Lifecycle was leaving out groups in review coverage.
 
ResolutionThis is fixed in 6.9.1 P14, 7.0.0 P03, and 7.0.1.

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