000034584 - How to completely remove RSA Web Threat Detection 6.1 from a host

Document created by RSA Customer Support Employee on Dec 23, 2016Last modified by RSA Customer Support on Jun 30, 2018
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Article Number000034584
Applies ToRSA Product Set: Web Threat Detection
RSA Version/Condition: 6.1
IssueThe intent of this article is to completely remove RSA Web Threat Detection from your host.

Please DO NOT apply the steps of this article to a  production environment without assistance from RSA Professional Services or for any assistance in implementing, migrating or updating your RSA Web Threat Detection production environment.

Resolution
  1. Login to Scout and stop the services in the following order:

    - UIServer
    - SilverCat
    - SiteProxy
    - AnnoDB
    - ScoutProxy
    - Scout

  2. Install yum-plugin to remove the RSA Web Threat Detection dependencies.

    yum install yum-plugin-remove-with-leaves

  3. Run Yum to list all the RSA Web Threat Detection packages installed.

    sudo yum list | egrep -i "rsa|wtd|cassandra"
            
    cassandra12.noarch                          1.2.13-1                    @/cassandra12-1.2.13-1.noarch
    rsa-wtd-enterprise.x86_64                   6.1.0.135-0.el6             @/rsa-wtd-enterprise-6.1.0.135-0.el6.x86_64
    rsa-wtd-preinstall.x86_64                   5.2.0.0-undefined.el6       @/rsa-wtd-preinstall-5.2.0.0.el6.x86_64

  4. Uninstall the RSA Web Threat Detection packages.

    sudo yum remove rsa-wtd-enterprise.x86_64 --remove-leaves
    sudo yum remove cassandra12.noarch --remove-leaves
    sudo yum remove rsa-wtd-preinstall.x86_64 --remove-leaves

  5. Remove the silvertail directory.

    rm -Rf /var/opt/silvertail/

  6. Remove the rsawtd user and home directory.

    userdel -r -f rsawtd

 

    NotesFor more details please refer to the video entitled How to uninstall RSA Web Threat Detection 6.x from a host.

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