000034523 - Error message "System board notification: Chassis is open" on an RSA NetWitness Suite Series 5 appliance

Document created by RSA Customer Support Employee on Dec 28, 2016Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034523
Applies ToRSA Product Set: Security Analytics, NetWitness Logs and Packets
RSA Product/Service Type: Core Appliance
Platform:  Dell iDRAC
IssueThe Dell iDRAC web interface reports the error below.
System board notification: Chassis is open
ResolutionIf you are encountering this issue, please contact RSA Customer Support and quote this article number for further assistance.