Article Content
Article Number | 000034619 | ||
Applies To | RSA Product Set: Security Analytics RSA Product/Service Type: SA Core Appliance, iDRAC RSA Version/Condition: 10.4.x, 10.5.x, 10.6.x, iDRAC7 Platform: CentOS O/S Version: 6 | ||
Issue | Opening Virtual Console from iDRAC Web UI fails with the following error. The viewer has terminated. Reason: The network connection has been dropped. ![]() | ||
Cause | The issue can occur when the port 5900 is blocked by the firewall. 5900 needs to be open for Virtual Console connection.
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Resolution | Please modify the firewall rule to allow port 5900. Please refer to the following link for additional ports required for iDRAC connection. http://www.dell.com/support/manuals/au/en/aubsdt1/integrated-dell-remote-access-cntrllr-7-v1.50.50/iDRAC7UG1.50.50-v1/iDRAC7-Port-Information?guid=GUID-84DAF55C-3171-49FC-B423-CC870F508689&lang=en-us |