|Applies To||RSA Product Set: Security Analytics, NetWitness Logs and Packets|
Platform: RSA Download Central
|Issue||When removing licenses from an RSA Security Analytics server ID you may see a status of "Copies Decreasing".|
While the license being unmapped shows this status it is not completely removed from the RSA Security Analytics server ID it was attached to and, as such, cannot be used for another RSA Security Analytics server ID.
|Resolution||Click the "Download Capability Response" and save the file. and then refresh the window with the F5 button.|
After the page is refreshed you will notice that the license is not removed from the list of associated licenses. Proceed to map the license to the new License Server ID.