000034567 - Error using RESET-PASSWORD event type in RSA Adaptive Authentication (on Premise) 7.3 P1

Document created by RSA Customer Support Employee on Jan 3, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034567
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.3 P1
 
IssueCustomer observed errors in aa_server.log and aa_server.soapcalls.log if any parameter in the request has PASSWORD
Error in aa_server.log
 
ERROR [http-apr-80-exec-6] [] [] [org.apache.axis2.transport.http.AxisServlet] - <String index out of range: -1>
java.lang.StringIndexOutOfBoundsException: String index out of range: -1
at java.lang.String.substring(String.java:1911)
at com.rsa.csd.ws.axis2.LogHandler.removeCmCredentials(LogHandler.java:130)
at com.rsa.csd.ws.axis2.LogHandler.invoke(LogHandler.java:71)
at org.apache.axis2.engine.Phase.invokeHandler(Phase.java:340)
at org.apache.axis2.engine.Phase.invoke(Phase.java:313)
at org.apache.axis2.engine.AxisEngine.invoke(AxisEngine.java:262)
at org.apache.axis2.engine.AxisEngine.receive(AxisEngine.java:168)

Error in aa_server.soapcalls.log
 
xml version="1.0" encoding="UTF-8"?>
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/">
<soapenv:Body>
<soapenv:Fault>
<faultcode>soapenv:Server</faultcode>
<faultstring>java.lang.StringIndexOutOfBoundsException</faultstring>
<detail/>
</soapenv:Fault>
</soapenv:Body>
</soapenv:Envelope>

 
CauseEngineering investigated and found to be a bug. Workaround was provided to the customer permanent fix is coming up in 7.3 P2
ResolutionPlease replace the attached jar in JIRA AA-18311( rsa-logging-module.mar) in  AdaptiveAuthentication\WEB-INF\modules and restart the server.
Refer JIRA AA-18311

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