000034488 - OTP (One Time Password) authentication clarification in RSA Adaptive Authentication (OnPrem)

Document created by RSA Customer Support Employee on Jan 4, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034488
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
IssueWhat is OTP, and how is it distinct from other authentication methods such as OOB phone and OOB SMS?
ResolutionOTP (One Time Password) is a distinct authentication method that can be used for authenticating a user just like the OOB Phone, OOB Email, and OOB SMS authentication methods. The OTP flow is provided for customers so that they can use their own channel to contact their end users, rather than using and paying for third-party vendors such as Authentify or Telesign. They may send the OTP to their end users using a variety of their own channels. These channels include the SMS, Phone, Email or other channel.