000034611 - Encryption handling error when importing collector metadata in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Jan 5, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034611
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version/Condition: All
 
IssueWhen trying to import collector metadata from one system to another you get the below error:
ExportedAccountDataCollector: error 
java.lang.IllegalStateException: An issue with handling encryption was encountered

 
CauseThe system was unable to decrypt the password for the collector definition, causing the collector import to fail.
ResolutionUpgrading to RSA Identity Governance and Lifecycle 7.0.1 P02 will fix this issue.

User-added image
You might be seeing the above warning while importing the metadata. On import you will get errors in the log (no nasty stack traces like before though) stating it had a problem decrypting the password and then at the end for those connectors it had problem with the passwords for it will show the summary as the screenshot shows. These warnings can be ignored and the metadata files will be imported successfully.
 

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