|Applies To||RSA Customers with Active Maintenance Contracts|
|Tasks||This article provides instructions on how RSA customers that are administrators for their account can use the self-service method within the Case Management portal to add other users to their account in order to give them access to support cases as well as product and entitlement information.|
|Resolution||To add other users to your account, follow the steps below.|
After performing the steps above, the user will receive an email with instructions for setting up their user account. They will then have access to the same products, entitlements, and cases for the account within the Case Management portal.
If you are unsure of any of the steps above or experience any issues, contact RSA Customer Support and quote this article number for further assistance.