000033323 - How to Check SMTP for Notifications in RSA Archer

Document created by RSA Customer Support Employee on Jan 11, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
Version 2Show Document
  • View in full screen mode

Article Content

Article Number000033323
Applies ToRSA Product Set: Archer
RSA Product/Service Type: Archer
RSA Version/Condition: and higher
Platform: Windows
IssueSMTP Server not configured properly in the Archer Control Panel (ACP).
Cause1. Open Archer Control Panel (ACP).
2. Open the Archer Instance in question.
3. Click on the General tab.
4. Scroll down and find the Notifications section.
5. Click Test Connection link.
ResolutionIf test connection successful, please contact RSA Archer Support for further assistance.
If not successful, validate the settings for Notifications section are valid for your SMTP server.