000033323 - How to Check SMTP for Notifications in RSA Archer

Document created by RSA Customer Support Employee on Jan 11, 2017Last modified by RSA Customer Support on Apr 19, 2019
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Article Number000033323
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.x, 6.x


 
IssueSMTP Server not configured properly in the Archer Control Panel (ACP).
Cause
  1. Open Archer Control Panel (ACP).
  2. Open the Archer Instance in question.
  3. Click on the General tab.
  4. Scroll down and find the Notifications section.
  5. Click Test Connection link.
User-added image
User-added image
ResolutionIf test connection successful, please contact RSA Archer Support for further assistance.
If not successful, validate the settings for Notifications section are valid for your SMTP server.

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