Article Content
Article Number | 000034151 |
Applies To | RSA Product Set: Archer RSA Product/Service Type: Archer RSA Version/Condition: 5.X, 6.X |
Issue | While installing RSA Archer web service the "index out of bound" error pops up while selecting the Archer web site location (Default web site or any application under default website) |
Cause | It happens if the default website is not properly set up and not pointing to the website root directory. Since Archer installer cannot determine which location to install the web service. |
Resolution | Go to IIS - > Expand Sites- > Right click on the 'Default Website' - > Advance settings - > Set an appropriate path and application pool for the default web site. Perform IISreset Rerun the installer. It will work this time. |