|Applies To||RSA Product Set: Archer|
RSA Product/Service Type: Archer
RSA Version/Condition: 5.X, 6.X
|Issue||While installing RSA Archer web service the "index out of bound" error pops up while selecting the Archer web site location (Default web site or any application under default website)|
|Cause||It happens if the default website is not properly set up and not pointing to the website root directory. Since Archer installer cannot determine which location to install the web service.|
|Resolution||Go to IIS - > Expand Sites- > Right click on the 'Default Website' - > Advance settings - > Set an appropriate path and application pool for the default web site. |
Rerun the installer. It will work this time.