|Applies To||RSA NetWitness NextGen|
RSA NetWitness Decoder
RSA NetWitness Log Decoder
RSA NetWitness Concentrator
RSA NetWitness Hybrid
RSA NetWitness Broker
|Issue||Error message "EDAC i5000 MC0: NON-FATAL ERRORS Found!!!" reported on RSA NetWitness appliances.|
When viewing /var/log/messages on your RSA NetWitness appliance, you see an excessive amount of the following error messages:
|Cause||The cause of this error is the BIOS limiting the voltage to the RAM to prevent overheating.|
If you are seeing an excessive amount of this error message and wish to supress it, follow the instructions below.
There can be several different types of edac. the way to determine which kernel module to unload look carefully at the warning message. In the 1st example above you see i5000 in the error messages. In the 2nd example above you can see the i3200 in the error message. This is how you determine which module to unload.
You can look to see what modules are loaded by running the following command. This will list out the loaded kernel modules.
As root unload the driver:
For Fedora 9/CentOS:
# rmmod i5000_edac
# rmmod i3200_edac
To ensure that the driver is not loaded again on boot, you can add the following line to the blacklist file located in /etc/modprobe.d/blacklist:
# vi /etc/modprobe.d/blacklist
~ blacklist i5000_edac
~ blacklist i3200_edac
|Legacy Article ID||a58592|