000027082 - What does the small 3 above the blinking diamond on the RSA SecurID hardware token display indicate?

Document created by RSA Customer Support Employee on Jan 17, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027082
Applies ToRSA Product Set: SecurID
RSA Product/Service Type: SID 800 Authenticator, SID 700 Authenticator
Platform: Hardware Token
IssueA small 3 is present above the blinking diamond on the display of the RSA SecurID SID 800 or SID 700 hardware authenticator token.
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ResolutionThe number 3 on the token above the blinking diamond on the LCD display is an indicator that it reached its last month of life.

Turn the token over and view the expiration date engraved on the device. Verify that expiration date is within the next 30 days.  Contact your administrator and request a token replacement.

Legacy Article IDa51108

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