|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.2
|Issue||An Adaptive Authentication (On Premise) customer was using the Batch Enrollment Tool, V220.127.116.11, to enroll new users and update existing users.|
However, the customer would see errors that looked like this:
1. User "xxx" is not enrolled, error occurred during the batch enrollment process of this user.
2. User xxx enrollment process failed.
|Resolution||These errors have been fixed in V18.104.22.168 of the Batch Enrollment Tool.|