000027231 - Is Device Assurance an add-on upgrade of extra model that is turned on or off or is it always available to a customer implementation of RSA Adaptive Authentication (Hosted)?

Document created by RSA Customer Support Employee on Jan 26, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000027231
Applies ToRSA Product Set: Adaptive Authentication (Hosted)
RSA Product/Service Type: Adaptive Authentication (Hosted)
 
IssueQuestion: Is Device Assurance an add-on, upgrade of extra model that is turned on or off, or is it always available to a customer implementation of AAH?
 
ResolutionAnswer: To obtain Device Assurance in BO case response for a customer implementation, it requires a configuration change on RSA side and implementation on the customer side.
 
NotesThis requires changes on customer side for API Calls  and RSA Side the configuration requires and SOW for Professional Services.
 
Legacy Article IDa61003

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