000034735 - Issues deploying case management application in RSA Adaptive Authentication (on Premise) 7.1 P6

Document created by RSA Customer Support Employee on Jan 31, 2017•Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034735
Applies ToRSA Product Set: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.1 P6
 
IssueCustomer was facing issues in deploying case management application after upgrading 7.1 P2 to 7.1 P6.
Following deployment errors were observed in JBoss server log
 
ERROR [org.apache.catalina.core.ContainerBase.[jboss.web].[localhost].[/casemanagement]] (main) 
Exception sending context initialized event to listener instance of class org.springframework.web.context.ContextLoaderListener
java.lang.IllegalAccessError: tried to access method org.apache.log4j.Logger.
<init>(Ljava/lang/String;)V from class org.apache.log4j.spi.RootLogger
 at org.apache.log4j.spi.RootLogger.<init>(RootLogger.java:45)
 at org.apache.log4j.LogManager.<clinit>(LogManager.java:82)
 at org.slf4j.impl.Log4jLoggerFactory.getLogger(Log4jLoggerFactory.java:73)
 at org.slf4j.LoggerFactory.getLogger(LoggerFactory.java:209)
 at org.apache.commons.logging.impl.SLF4JLogFactory.getInstance(SLF4JLogFactory.java:155)
 at org.apache.commons.logging.impl.SLF4JLogFactory.getInstance(SLF4JLogFactory.java:131)
 at org.apache.commons.logging.LogFactory.getLog(LogFactory.java:272)
 at org.springframework.web.context.ContextLoader.initWebApplicationContext(ContextLoader.java:184)
 at org.springframework.web.context.ContextLoaderListener.contextInitialized(ContextLoaderListener.java:47)
 at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:3910)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4393)


 
ResolutionPlease remove the following jar files from webapps/casemanagment/WEB-INF/lib and restart the server.
  1. jcl-over-slf4j-1.5.5.jar
  2. log4j-over-slf4j-1.5.5.jar
Permanent fix is available in Adaptive Authentication (on Premise) 7.2 and later 
 

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