000032226 - In RSA Archer 5.5, viewing a single iView in full screen fail with an error using Internet Explorer 11: There is an error in the Report

Document created by RSA Customer Support Employee on Feb 1, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000032226
Applies ToRSA Product Set: Archer
RSA Version/Condition: 5.5
IssueWhen a dashboard only has a single iView that is loaded full screen using Internet Explorer 11, the iView content fails to load with this message: There is an error in the Report.  Dashboards with multiple iViews display without issue. 

User-added image

ResolutionKnown defect, ARCHER-4494, that is fixed in Archer 5.5 and higher.
WorkaroundAdd another iView to the Dashboard.