000034107 - Monitoring page performance issues in RSA Identity Governance and Lifecycle

Document created by RSA Customer Support Employee on Feb 1, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034107
Applies ToRSA Product Set: RSA Identity Governance and Lifecycle (RSA G&L)
RSA Version/Condition: 7.0
 
IssueWhen you try to access the Admin > Monitoring page you might see that the Monitoring page normally takes a while to load, depending on the data in the system. In some cases, the Monitoring page keeps loading longer than usual resulting in performance issues.

 
CauseThis was a product defect reported to engineering in ACM-66720.
ResolutionUpgrading to V7.0.1 P02 will fix the monitoring page performance issue.
 
WorkaroundOn the Monitoring page, set the "auto refresh" option to OFF in order to make the page load faster.
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