|Applies To||RSA Product Set: SecurID|
RSA Product/Service Type: SecurID Access
|Issue||Fiddler/FiddlerCap is a proxy tool that can be used to capture web sessions to aid in debugging traffic flow. Customers may be asked during their troubleshooting engagement to capture a web capture to aid in debugging traffic flow. |
Upload the Fiddler capture file (.SAZ file) to RSA Support's Secure FTP Server
See RSA Knowledge Base article 000026364 - How to upload files onto the RSA Secure FTP (SFTP) site for review by Customer Support.