000034286 - Analysts can't run reports in RSA NetWitness due to permission issue - Reporting Engine

Document created by RSA Customer Support Employee on Feb 23, 2017Last modified by RSA Customer Support Employee on Apr 21, 2017
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Article Number000034286
Applies ToRSA Product Set: Security Analytics
RSA Product/Service Type: SA Security Analytics UI
RSA Version/Condition:
Platform: CentOS
O/S Version: 6
IssueAnalysts can't run reports and are getting a blank page when trying to use broker to run reports.
CauseCustomer didn't grant permission to the users from the reporting engine config page
Resolution- Go to Administration - Services - Reporting Engine - Config
- In the config page go to Sources choose your service then choose data sources permissions and grant permission to the appropriate roles that the user assigned to.
User-added image
User-added image