Article Content
Article Number | 000034797 |
Applies To | RSA Product Set: RSA Identity Governance & Lifecycle RSA Version/Condition: 7.0.1, 7.0.2, 7.1.x |
Issue | The AFX Server in RSA Identity Governance & Lifecycle remains in a Not running State in the user interface (AFX > Servers). When starting AFX, the following errors are logged to the AFX log files: /home/{afxuser}/AFX/esb/logs/esb.AFX-INIT.log:
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Cause | This issue may occur if the encrypted configuration data for the AFX Server is encrypted with a different key than the system-wide encryption keys stored in /home/oracle/security. This may occur for a variety of reasons, including the following examples:
The system-wide encryption keys were introduced in 7.0.1 and later versions. |
Resolution | Recover all encryption key files from the master key storage directory, /home/oracle/security, as per the instructions in the RSA Identity Governance & Lifecycle Database Setup and Management Guide for your version. |
Workaround | If you elect not to recover the Encryption Key from the master key storage directory, then the AFX startup failure can be resolved by re-encrypting the AFX Default Truststore Password. Under the AFX > Servers menu,
This will ensure that the Default TrustStore is encrypted with the current keys. NOTE: |