|Applies To||RSA Product Set: RSA Identity Governance & Lifecycle|
RSA Version/Condition: 7.0.1, 7.0.2, 7.1.x
|Issue||The AFX Server in RSA Identity Governance & Lifecycle remains in a Not running State in the user interface (AFX > Servers).|
When starting AFX, the following errors are logged to the AFX log files:
|Cause||This issue may occur if the encrypted configuration data for the AFX Server is encrypted with a different key than the system-wide encryption keys stored in /home/oracle/security. This may occur for a variety of reasons, including the following examples:|
The system-wide encryption keys were introduced in 7.0.1 and later versions.
|Resolution||Recover all encryption key files from the master key storage directory, /home/oracle/security, as per the instructions in the RSA Identity Governance & Lifecycle Database Setup and Management Guide for your version.|
|Workaround||If you elect not to recover the Encryption Key from the master key storage directory, then the AFX startup failure can be resolved by re-encrypting the AFX Default Truststore Password.|
Under the AFX > Servers menu,
This will ensure that the Default TrustStore is encrypted with the current keys.