Zendesk is a customer service platform designed for companies to create customer relationships that are meaningful, personal, and productive. Using SAML, RSA SecurID Access provides MFA and SSO into the Zendesk environment. RSA IG&L offers out-of-the-box collectors and connectors for the Zendesk endpoint.
|Partner Product||RSA Product||Documentation & Downloads|
|Zendesk||RSA SecurID Access||SSO Agent SAML Implementation Guide|
|Zendesk||RSA Identity Governance and Lifecycle||Collector Datasheet|
|Zendesk BIME||RSA SecurID Access||SSO Agent SAML Implementation Guide|