|Applies To||RSA Product Set: Adaptive Authentication (OnPrem)|
RSA Product/Service Type: Adaptive Authentication (OnPrem)
RSA Version/Condition: 7.3
|Issue||Customer upgraded their Adaptive Authentication (On Premise) from V7.1 P6 to V7.3,|
and now see the following error:
2017-02-08 15:37:26,054 ERROR [WebContainer : 0] [eff7-:fc5d75f1a51:ca6b70c5-] [dff7-:fc5d75f1a51:ca6b70c5-_TRX]
The customer checked their .sql scripts that were created and could not find a reference
|Tasks||It was noticed that the script, 68_AA72x_CRE_db_changes.sql, which has the PM_ID |
references, was not in the customer's list of scripts.
Checked the upgrade kit and noticed one can upgrade to V7.3 from either:
- V7.1 P6 (18.104.22.168.0)
- V7.2 (22.214.171.124.0) (default value)
|Resolution||It looks like during the upgrade, the default value of 7.2 was used.|
Since the PM_ID was added to the EVENT_LOG table in V7.2, using
a value of V7.2 as the current version would have assumed that the
PM_ID had already been added.
(See attached screenshot.)
The upgrade was re-run, with a current installed version = 126.96.36.199.0,
and the proper .sql scripts were generated. The .sql scripts were run,
the PM_ID was added to the EVENT_LOG, and the customer was able
to start AAOP without error.